At Afzali Arts, we strive to ensure you love your purchase. If you receive a damaged or incorrect item, we are here to help.
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Eligibility: Exchange requests must be made within [3 or 7] days of receiving your order. The item must be unused, in its original packaging, and with all tags attached.
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Process: To request an exchange, please contact us on WhatsApp at +923095605050 with your order number and a picture/video of the received item.
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Refunds: As we operate on an advance payment basis, we generally offer exchanges rather than cash refunds, unless the desired item is out of stock.